Experience Sense of Touch Through Haptics

Human Computer Interaction (HCI) is considered to be the intersection of computer science, cognitive science, design and several other fields of study, and is a multidisciplinary field centered on people’s interactions with computers in various respects. Practitioners and researchers endeavor to understand people’s behaviors and actions in order to make computers more usable and receptive to people’s needs. People interact with machines using their physical senses including sight, hearing, taste, smell and touch. Wikipedia notes, “Senses are the physiological capacities within organisms that provide inputs for perception” [1]

The importance of touch in HCI
One way of interacting with a device is by using the sense of touch. “The touching is not limited to feeling, but it allows interactivity in real-time with virtual objects” [1]. In HCI, Haptics is a field that allows people to interact with computers. A haptic device gives people a sense of touch with computer generated environments, so when virtual objects are touched, they seem real and tangible [2]. Haptic devices are capable of measuring bulk or reactive forces that are applied by the user; it should not be confused with touch or tactile sensors that measure the pressure or force exerted by the user to the interface.


“Haptic technology, or haptics, can be defined as feedback technology that takes advantage of a user's sense of touch by applying forces, vibrations, and/or motions to the user” [1]. Haptics are implemented through different types of interactions. These interactions can be categorized into the different types of touch sensations a user can receive—force feedback, tactile feedback, and proprioception (or kinesthesia) [3]. For instance, you can change a conventional mouse into a haptic mouse by adding force feedback capability, or, in other words, a haptic mouse reacts to responses for users to make a decision.



Examples of where it is used and who benefits from haptic device
In recent years we have seen how the sense of touch has become an integral part of how we experience things, both physically and emotionally [2]. Haptic devices can be used in different applications including computers, video games, mobile consumer technologies, research, medicine, and robotics.

Most of us are familiar in using touch screen technology on cell phones; a person can interact with electronic visual display using the sense of touch. It is said to be a haptic touch screen when it provides users with true tactile feedback that supports a multitude of touch and gesture effects [4].

Haptic devices provide greater potential for people who are visually challenged. Haptic technology can assist a blind person in making right decisions while interacting with technology using the feedback provided to them. A recent study conducted at “VI Fit” [5] provides evidence for how a haptic device can benefit blind users.



Product Designers can benefit from free form modeling on products. Three-dimensional detailed shapes can be formed for manufacturing if input devices that give touch feedback relating to the "surface" they are modeling allowing faster and more natural workflow than with traditional methods [5]. These technologies could help designers creating video games with rich rendered Three-Dimensional environments that can be hard to navigate on a two-dimensional screen.

An experienced designer can create interfaces through which the end user can feel the product before purchasing the product. Designers can provide a greater experience for end user allowing them to feel the product with their own hands, for example, when an end user wants to buy a luxury watch such as Breguet. Haptics is an emerging field in HCI and many researchers around the globe are working on providing a physical experience for virtual objects.


Thanks to Vinay Dixit for reviewing and Nathan Engbrecht on proof reading

References:
[1] http://en.wikipedia.org/wiki/Haptic_technology
[2] http://home.novint.com/novint/whatis3dtouch.php
[3] http://electronics.howstuffworks.com/gadgets/other-gadgets/haptic-technology2.htm
[4] http://www.pacinian.com/applications
[5] http://www.sensable.com/products-freeform-systems.htm

Rapid prototyping for tangible user interface designs

As designers we apply participatory approaches of engaging users and stakeholder in the design process for better design outcomes. Using white board, affinitive mapping, brainstorming, wire-framing, prototyping etc. in order to arrive at functional specifications are common practices required in product development. These activities not only serve the purpose of design but also to communicate ideas and concepts to various stakeholders.

The idea is to understand if conventional design techniques would stand complexities around designing Tangible User Interfaces (TUI). Let’s explore in detail. TUI is a user interface, where a user interacts with digital information through physical representation.  Designing for TUI brings various challenges to designers primarily due to physical representation of digital information and variety of complex interactions available. Watch this video for a better understanding. 

For designing a TUI system, a designer needs to consider physical objects, physical actions, interactions and physical environment because everything is an interface that interacts. More than just complexities around TUI itself, there are challenges with respect to effective communication of design concepts to stakeholders for their buy in. This leads to a few questions to our use of conventional design approach. How effective our conventional design approached would be for TUI designs?  Should we adapt to rapid prototyping technique? Would rapid prototyping help designers conceptualize and communicate ideas better.

Consider a brainstorming session; we bring a mix of designers, developers, implementers, managers, stakeholders and users. Brainstorming brings ideas to the table in order to solve a design problem.  During such sessions, the effectiveness of communication is maintained by making use of whiteboards, post-its, paper and pen. Mostly the systems we design are for two-dimensional space. But when it comes to design for three-dimensional spaces, we should be using three-dimensional objects. We know it is important for people to express their views and have effective communication to develop innovative ideas. Rapid prototyping with three-dimensional object would be major drive to bring people into action.

In designing for TUI, it seems important for designers to use three-dimensional objects for prototyping. By introducing such dimensions communication and engagement of groups can be increased. This could help designers to visualize the space that they are designing for. And in addition, designers can investigate on affordance and metaphors used of the group to formulate the thought process. This approach can produce positive outputs during discovering phase of a product development lifecycle and to frame them during definition phase.

Special Thanks to
Vinay Dixit for editorial hands
Tangible Bits for sharing the video